Ordered a set of luxury pieces from ChessBazaar over 8 business days ago and they still have not shipped. The order status is still "Processing" even though they received funds on day 1, cleared bank, and the pieces are in stock. Never ordered from them before, not a good impression for a first time customer. Is this normal behavior from ChessBazaar??
Hi, @Jade-1 just read your concern here at lichess.org about slow shipping chessbazaar. In my case(when I ordered chess pieces) , they shipped those pieces within three days. So, I would like to let you know that without waiting more time, you should get in touch with their representatives via there support system provided at their website.
However, the reason of why they have not shipped would also be dependent on custom order as well. They normally ship within two - three days.
As a renowned chess store, they are keen in delivering high quality chess equipment without any delay.
You would need to get in touch with them for a better clarification and help.
However, the reason of why they have not shipped would also be dependent on custom order as well. They normally ship within two - three days.
As a renowned chess store, they are keen in delivering high quality chess equipment without any delay.
You would need to get in touch with them for a better clarification and help.
Thanks, hayes. I will wait until Monday and reach out to them and see what is going on.
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